CSR - Tata Tele Services & ABC Requirements (Voice)
- Malad
- 1 - 2 Years
- FULL TIME
Job Status: OPEN
Description
Company Website : https://www.concentrix.com/
Concentrix, a business services company, is a subsidiary of SYNNEX Corporation |
Its parent, SYNNEX sits at number 198 on the Fortune 500 listing |
Concentrix is headquartered in Fremont, CA. |
Concentrix provides service in 10 industries: Automotive, Banking and Financial Services, Consumer Electronics, |
Energy and Public Sector, Healthcare Services, Insurance, Media and Communications, Retail and eCommerce, Technology, and Travel, Transportation and Tourism. |
Concentrix has grown through multiple acquisitions bringing on board eight companies since 2006 |
Two of the acquisitions that are especially notable include the IBM Worldwide Customer Care Services Business and the Minacs Group Pte. |
On Sep 12, 2013, Concentrix added 45,000 employees. The acquisition included adding over 300 clients delivering services in more than 40 languages through 50 delivery centres on six continents |
On Aug 2, 2016 Concentrix announced completion of the acquisition of The Minacs Group Pte with closure on Sept 1, 2016 |
Process - 1 |
TTS (Tata TeleServices) - Broadband Services - L1 / L2 |
Gender |
Male / Female |
About Process |
Customer Service + Upselling + Follow-up calls to interested buyers |
Title |
CSR |
Requirement |
Good Communication skills: Fluency, Grammar & Neutral Accent (B28 High) |
Basic Computer Knowledge required |
|
Education |
Graduate Fresher / Experienced |
No BE/CA/MBA/Doctors/B.Sc IT |
|
Age |
Between 18 years to 45 years |
Work Description |
Voice |
USP |
Brand, Salary, Career opportunities, IJP |
Rounds of Interview |
HR (Check previous experience, Qualification, Age, Communication skills, Compensation, Stability) |
Versant |
|
Operations (Check stability & knowledge, discuss salary, Checks communication) |
|
Documents |
Educational + Identity Proof + Residential Proof +Offer Letter + Salary Proof (Bank Statement+Payslip) / Relieving document / Resignation acceptance |
Clawback |
90 days |
Process - 2 |
Aditya Birla - Capital (Voice) |
Gender |
Male / Female |
About Process |
Customer Service + Upselling related to Aditya Birla Financial products |
Title |
CSR |
Requirement |
Good Communication skills: Fluency, Grammar & Neutral Accent (B28 High) |
Basic Computer Knowledge required |
|
Education |
HSC / Graduates with minimum 6 months of Email Process experience (Domestic / International) |
No BE/CA/MBA/Doctors/B.Sc IT |
|
Age |
Between 18 years to 45 years |
Work Description |
Voice |
USP |
Brand, Salary, Career opportunities, IJP |
Rounds of Interview |
HR (Check previous experience, Qualification, Age, Communication skills, Compensation, Stability) |
VNA (3.5 score required) |
|
Operations (Check stability & knowledge, discuss salary, Checks communication) |
|
Documents |
Educational + Identity Proof + Residential Proof +Offer Letter + Salary Proof (Bank Statement+Payslip) / Relieving document / Resignation acceptance |
Clawback |
90 days |